Architecting the Agentic Enterprise: Live Masterclass on Salesforce Agentforce & Einstein AI

ABOUT THIS WEBINAR

Date: Thursday, 24 April 2026 Time: 2:00 PM – 3:30 PM BST (Online — Zoom) Host: Amaanc — Trusted Salesforce Partner Since 2012 Audience: CTOs, Enterprise Architects, Salesforce Admins, Heads of Digital Transformation Format: Live Presentation + Q&A + Architecture Demo Capacity: Limited to 200 attendees Registration: Free

OVERVIEW

The enterprise AI landscape has fundamentally shifted. Salesforce Agentforce and Einstein AI are no longer future-state capabilities — they are production-ready tools reshaping how the world's leading organisations route decisions, serve customers, and orchestrate complex workflows without human intervention.

In this exclusive 90-minute live masterclass, Amaanc's certified Salesforce architects and AI engineering leads will take you deep inside the architecture of the agentic enterprise — from foundational design principles to live platform demonstrations.

WHAT YOU WILL LEARN

• The Agentic Architecture Blueprint: How to design Salesforce environments where AI agents operate autonomously across Sales, Service, and Operations. • Agentforce in Practice: Live walkthrough of a real Amaanc deployment — configuring, testing, and governing Agentforce agents in a Salesforce Service Cloud environment. • Einstein AI Decision Intelligence: How Einstein's classification and prediction models can replace manual triage, routing, and case prioritisation. • Governance & Guardrails: How to set confidence thresholds, human-in-the-loop escalation triggers, and audit trails for enterprise compliance. • Integration Patterns: Connecting Agentforce and Einstein AI to MuleSoft, Data Cloud, and external APIs for end-to-end autonomous workflows. • ROI Framework: How to measure the commercial impact of agentic AI deployments — with real benchmarks from Amaanc client engagements.

SESSION AGENDA

2:00 PM — Welcome & The State of Agentic AI in the Enterprise 2:15 PM — Live Architecture Demo: Agentforce Deployment Walkthrough 2:45 PM — Einstein AI Triage & Decision Intelligence in Service Cloud 3:05 PM — Governance, Compliance & Escalation Design 3:20 PM — Open Q&A with Amaanc Architects 3:30 PM — Close & Next Steps

WHO SHOULD ATTEND

This masterclass is designed for enterprise decision-makers and technical practitioners who are evaluating, planning, or actively deploying AI capabilities within their Salesforce ecosystem. Whether you are at the exploration stage or already running pilot programmes, this session will provide actionable architectural insights you can apply immediately.

REGISTER YOUR PLACE

Spaces are strictly limited to 200 attendees to ensure a high-quality, interactive experience. Register now at amaanc.com/events or email info@amaanc.com to reserve your place.

Amaanc — Delivering architectural precision through expert Salesforce implementations, AI-powered innovation, and seamless enterprise engineering since 2012.